Privacy policy
Last updated November 7, 2026
Williams Financial, Inc. respects your privacy. This page explains what we collect on my-va-loan.com, why we collect it, who we share it with, and the choices you have.
What we collect
When you send a message or book a call, we collect:
- Your name, email address, and phone number.
- The type of VA loan you are asking about, if you choose one.
- Anything you write in the message box.
- The time you picked for a call, if you book one.
- The exact consent wording shown on the form, and when you agreed to it.
- Technical details your browser sends: IP address, browser type, the page you were on, and any campaign tags in the link you followed.
This website does not ask for your Social Security number, date of birth, income, account numbers, or credit information. Please do not type them into the message box.
How we use it
- To call, text, or email you about your VA loan question.
- To schedule and confirm calls you book.
- To keep records the law requires us to keep.
- To block spam and abuse of the forms.
Who we share it with
We do not sell your information. We share it only:
- With the companies that host this website, store its data, and send its emails, under agreements to keep it confidential and use it only for us.
- With lenders and settlement service providers, and only if you decide to move forward with a loan.
- When the law requires it, or to protect our legal rights.
We do not share your information with other companies for their own marketing.
How we protect it
Everything you send travels over an encrypted connection and is stored in a database that is not open to the public. Only the people who need it to help you can see it.
How long we keep it
We keep your information as long as we need it to help you and to meet our record keeping requirements as a licensed mortgage company. After that we delete it.
Cookies and tracking
This site does not use advertising cookies or sell browsing data. It only uses what is needed for the site and its forms to work.
Your choices
- Reply STOP to any text to stop texts.
- Reply to any email from us, or call, to stop calls and emails.
- You can ask what information we have about you, ask us to correct it, or ask us to delete it, unless the law requires us to keep it.
California residents have specific rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information, and the right not to be treated differently for using those rights. We do not sell or share personal information as those terms are defined there.
Children
This site is for adults applying for home loans. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top.
Contact us
To ask a question or make a request, call Bill Zigler at 818-439-2797.
Williams Financial, Inc.
NMLS #174131 · CA DRE #01525529
Williams Financial, Inc. NMLS #174131 · CA License #01525529 · Equal Housing Lender. Information on this site is for educational purposes only and is not a commitment to lend. Terms and eligibility depend on individual qualifications and current market conditions. All loans subject to underwriting approval. Not affiliated with or endorsed by the U.S. Department of Veterans Affairs or any government agency.